Customer Testimonials
5-Star Testimonials from Customers Like You
Serving Ottawa, Orleans, Barrhaven, Nepean, Kanata, Stittsville, Rockland and more.
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6 November 2024
This is to confirm that Dr. Duct cleaned our ducts in September and did a superb job. It was gratifying to know that a very good job was done as the air is now very fresh and basically “dust free”. We had just had two bathrooms reconstructed so there was definitely dust in the pipes.
It is also good to know that the ducts do not need cleaning again for 5 – 7 years. I would recommend this company to anyone who is looking for duct cleaning as the company was also very accommodating since we were supposed to have the cleaning done in June and no date was available so the job was done in September.
This worked out well for us anyway since the cleaning was done after the reconstruction and before the heating system kicked in for the Fall and Winter. Thanks again, folks, for a job well done.
—Lynne Stacey
6 November 2024
Dear Mark, Just a short note to tell you that the service I received from your team was EXCELLENT. You were recommended by our long time furnace maintenance company as we were wary of less than reputable duct cleaning companies.
Glad we went with you. Arrived on time, professional and courteous making sure to protect hard wood floor and wall corners. Walked me through the process, showed me on mini TV the dust and cleaning in the vents and most importantly no surprises at the end when it came to the bill. Got my moneys worth.
—Kevin in Cumberland
6 November 2024
Hi Mark, I am very pleased with the duct cleaning service I received on June 14/2013 .Your employees were very professional and polite. I received several calls from other duct cleaning companies recently who offered very low prices and one who offered free service ! I am concerned that some of these companies were not reputable companies. I made the right choice to call your company. Thank you!
—Linda
6 November 2024
Firstly, we were impressed by the detailed information and assessment received upon the initial contact with the company owner Mark Jolicoeur. We are pleased to express our complete satisfaction with the duct work that was completed in our residence in June 2013.
Roll-out carpets were put on our flooring, corner guards were put up on our corner walls to avoid any damage during the duct cleaning operation, a video screen was set up so that we could see the work as it was being done. Also, the employees were courteous, efficient and attentive to our particular concerns regarding a specific area in the furnace room; they were diligent and made extra efforts in this sense.
Upon completing the work, they were even careful to clean up. According to us, we regard this type of service to be of high quality especially due to the fact that there is so much competition in the duct cleaning industry. We highly recommend Dr. Duct to anyone seeking this type of professional services. Thank you.
—Richard & Lee
6 November 2024
Hi Mark, I certainly have no hesitation in giving you my very positive comments on the work completed in my home on Friday, June 22nd, 2007. Firstly, you and your team were very prompt in arriving at the time arranged. With quickness and ease, the large vacuum-type hose was attached to our furnace and the process started in cleaning the ductwork throughout my home.
You and your two assistants, each handling a specific part of the job, began to clean the inside of our furnace, check and clean the workings of the electronic air cleaner as well as power-vacuuming the main duct system of our home. Each of the airflow vents including the air return vents located throughout the house were hand-vacuumed removing any debris and dust.
On another note, while I had informed you that the air ventilation system was cleaned by another company about 10 years ago, it was soon realized that a major section of the house could not have been cleaned because the ceiling in our finished basement prevented accessing the main ductwork especially to the main level. With a hole cut through the basement ceiling and into the main duct system, you were able to complete the cleaning of our main floor. A spring-loaded cover was fixed over the hole creating instant access for future cleanings.
A no mess, no fuss type of job. We are almost a week later and my daughter and husband, following a night’s sleep, awaken without congestion due to dust allergies. Again, a noticeable improvement in our airflow. Thank you very much for a job well done, and you are welcome to the candles. Much appreciated.
—Linda
